CHES-Facilities
1156 High Street
Santa Cruz, CA 95064
Phone: 831-459-7043

Office Hours
M-F 8:00am to 5:00pm


Other UCSC Links:
• UCSC Home
• IT Services
• ResNet
• Physical Plant
• Password Help

© 2019 UC Santa Cruz

Please note: FIXIT will be upgraded to CruzFix on May 2, 2022. For more information please go to ches.ucsc.edu/cruzfix.

Welcome to the Student Housing and Dining Maintenance Service Request System also known as Fixit.

The purpose of this website is to allow students and staff to submit requests directly to maintenance staff. Please submit one request per problem. To enter your request please sign in using your UCSC username and password.

If you are have difficulties submitting a Fixit ticket or need assistance for a non-life threatening or urgent issue, please call 831-459-7043 M-F 8am to 5pm


For AFTER-HOURS maintenance emergencies that cannot wait until the next business day (ie: active flooding, water intrusion, entry doors not securing or opening), please call CAMPUS POLICE DISPATCH 459-4861
If this is a life threatening emergency, dial 911, IMMEDIATELY

See box for announcements

   

Maintenance Sammy Slug

Student Housing and Dining Maintenance Service Requests

Login to fixit using your UCSC username (cruzid) and Blue password to submit a fixit ticket or check on the status of a ticket you have submitted


    


    
(Your browser autofill may use your gold password. If so enter your Blue password manually.)

Student
Student
Urgent request
Urgent request
Staff
Staff
 
* By submitting a service request, you are granting staff permission to access your residential space. *

Non-Student Housing /Dining Related Maintenance Requests see below

State Buildings, Classrooms or offices Requests.
Please call Physical Plant at 459-4444.

CSC Laundry related issues and requests
Contact CSC directly - Download the CSC app and report a machine electronically.
https://www.campusclothesline.com

RESNET, PHONE SYSTEMS or TV TROUBLESHOOTING
https://its.ucsc.edu/services/index.html